EN-Privacy Policy

Last updated: May 17, 2026

1. Who are we?

YAKOOT
Vechtstraat 92N, 1079 JN Amsterdam, The Netherlands
Chamber of Commerce number: 82475652
Email: info@yakoot.nl
Phone: 0687117212

YAKOOT is responsible for processing personal data as described in this privacy policy.

2. What data do we process?

We process the following personal data when you place an order or contact us:

  • First and last name
  • Address details (delivery and/or billing address)
  • Email address
  • Phone number
  • Payment details (processed via Shopify Payments — we do not store full payment details)
  • IP address and browser data (via cookies)

3. What do we use your data for?

We use your personal data for the following purposes:

  • Processing and fulfilling your order
  • Sending an order confirmation and track & trace information
  • Handling warranty or return requests
  • Answering your questions by email or phone
  • Complying with legal obligations

4. Legal basis for processing

We process your data based on:

  • Performance of a contract — for processing your order
  • Legal obligation — for retaining financial administration
  • Legitimate interest — for improving our services

5. Sharing with third parties

We only share your data with third parties to the extent necessary for the performance of the contract:

  • Shopify Inc. — our e-commerce platform (processor). Shopify is certified under the EU-US Data Privacy Framework.
  • PostNL / DHL — for the delivery of your order (name and address)
  • Payment provider — for processing payments

We never sell your data to third parties.

6. Retention periods

We do not retain your personal data longer than necessary:

  • Order data: 7 years (statutory retention obligation for the tax authorities)
  • Contact details: maximum 2 years after last contact

7. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. Our website uses a secure HTTPS connection.

8. Your rights

Under the GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

You can exercise your rights by contacting us via info@yakoot.nl. We will respond within 30 days.

9. Complaints

Do you have a complaint about how we process your personal data? You can submit a complaint to the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

10. Cookies

Our website uses cookies. See our cookie statement for more information. You can adjust your cookie preferences at any time via the cookie banner on our website.

11. Changes

We reserve the right to amend this privacy policy. The most current version is always available on our website. In the event of significant changes, we will inform you by email.