EN-General Terms & Conditions

Last updated: 17 May 2026

Article 1 — Identity of the seller

YAKOOT
Sole proprietorship (eenmanszaak) established in Amsterdam
Business address: Vechtstraat 92N, 1079 JN Amsterdam, Netherlands
Chamber of Commerce (KvK) number: 82475652
Email: info@yakoot.nl
Phone: 0687117212
Website: https://yakoot.nl

Article 2 — Applicability

2.1. These terms and conditions apply to every offer made by the seller and to every distance contract concluded between the seller and the consumer.

2.2. Before the distance contract is concluded, the text of these terms is made available to the consumer.

2.3. To the extent any provision of these terms conflicts with mandatory Dutch consumer law, consumer law prevails.

Article 3 — The offer

3.1. If an offer has a limited duration or is subject to conditions, this will be expressly stated in the offer.

3.2. The offer contains a complete and accurate description of the products offered.

3.3. Products are sold in second-hand or refurbished condition unless explicitly stated otherwise. Light signs of use are normal and not grounds for complaint or cancellation, provided they fall within the described condition category.

3.4. Obvious mistakes or errors in the offer do not bind the seller.

Article 4 — The contract

4.1. The contract is concluded at the moment the consumer accepts the offer and meets the conditions set therein.

4.2. If the consumer accepts the offer electronically, the seller will promptly confirm receipt of acceptance electronically.

4.3. The seller takes appropriate technical and organizational measures to secure the electronic transfer of data.

Article 5 — Prices

5.1. Prices stated in the offer are in euros and include VAT unless stated otherwise. Shipping costs are stated separately before the contract is concluded.

5.2. Prices are fixed for the duration stated in the offer, except for changes resulting from changes in VAT rates.

Article 6 — Payment

6.1. Payment is made in advance via the payment methods offered on the website (including iDEAL, credit card, and other methods).

6.2. The consumer is obliged to promptly notify the seller of any inaccuracies in payment details provided.

Article 7 — Delivery and performance

7.1. The place of delivery is the address provided by the consumer to the seller.

7.2. The seller will execute accepted orders with due care and no later than within 30 days, unless a different delivery period has been agreed.

7.3. Shipping within the Netherlands is via PostNL or DHL. A track & trace code is provided by email.

7.4. Pickup in Amsterdam is available by appointment. Location and time will be coordinated by email after the order is placed.

7.5. The risk of damage and/or loss of products rests with the seller until the moment of delivery to the consumer.

Article 8 — Right of withdrawal

8.1. The consumer may withdraw from a contract within a cooling-off period of 14 days without giving any reason.

8.2. The cooling-off period starts on the day after the consumer has received the product.

8.3. During the cooling-off period the consumer will handle the product and packaging with care.

8.4. The consumer is liable for any decrease in the value of the product resulting from handling beyond what is necessary to assess the product.

8.5. Full exercise of the right of withdrawal and the procedure are described in the separate Returns Policy.

Article 9 — Conformity and warranty

9.1. The seller guarantees that the products comply with the contract and the specifications stated in the offer.

9.2. For refurbished and second-hand products, the legal conformity obligation applies in proportion to the nature of the product and the reasonable expectations the consumer may have.

9.3. Additional commercial warranty: the seller offers a 6-month hardware warranty. If a product shows a hardware defect within 6 months of receipt that is not the result of normal use, the seller will replace the product or fully refund the purchase price. This is a commercial warranty offered by YAKOOT, not by the manufacturer.

9.4. The warranty does not apply to: damage from drops, liquid, or improper use; damage caused by software installed by the consumer; normal wear; defects disclosed in the offer.

9.5. This commercial warranty does not affect the consumer's statutory rights.